Effective Date: 14 September 2026
Version: 2.0
Bluepin ("Bluepin", "we", "us", or "our") respects your privacy and is committed to handling your personal and health information responsibly.
This Privacy Policy explains how Bluepin collects, uses, stores, processes, shares, protects, retains, and deletes information when you use our services.
This Policy applies to Bluepin's website, application, and related services, including:
Bluepin is currently focused on helping users manage and understand diabetes-related and other health information they choose to provide.
The information we collect depends on how you use Bluepin.
When you create or use a Bluepin account, we may collect or process:
Bluepin currently uses Firebase Authentication and Google Sign-In for user authentication.
When you use Bluepin's health features, you may provide information such as:
Health reports may contain additional personal or medical information depending on their contents.
Health and medical information can be sensitive personal information. Bluepin treats such information accordingly.
If you upload a medical, laboratory, or other health-related report, Bluepin may process:
Bluepin may retain uploaded reports and extracted information as part of your health history while your account remains active.
When you use Bluepin, we may automatically process information such as:
This information helps us operate, secure, maintain, and improve Bluepin.
We may collect information:
You provide information when you:
When you use Google Sign-In, information necessary to authenticate your account is processed through Google and Firebase Authentication.
We may collect technical, security, analytics, and performance information automatically when you use Bluepin.
Our use of cookies and similar technologies is described in our Cookie & Tracking Policy.
We may use your information to:
Bluepin processes health and medical information to provide the health-management features you choose to use.
Depending on the information you provide, this may include:
Where applicable, Bluepin will obtain the consent required for processing health information.
You may choose not to provide health information. However, features that depend on such information may not function without it.
Where applicable law provides a right to withdraw consent, you may contact us at:
Bluepin uses automated analytical systems and AI models to provide certain informational insights.
Bluepin Intelligence may analyze information such as:
Bluepin currently uses Google Gemini through Google's AI services for certain AI-powered functionality.
Where an AI feature requires such processing, relevant information may be transmitted to the applicable Google AI service to generate the requested output.
Bluepin seeks to limit information sent for AI processing to information necessary for the relevant functionality.
AI-generated information may contain errors, omissions, or inaccurate interpretations.
Bluepin Intelligence is intended to help users understand their health information and identify potential trends or patterns.
It is not intended to provide:
Important health decisions should be discussed with an appropriately qualified healthcare professional.
Bluepin may develop and improve its own analytical and AI systems as the product evolves.
If Bluepin proposes to use personal or health information for model training, development, or another materially different purpose, Bluepin will update its privacy disclosures and obtain any consent or other authorization required under applicable law before carrying out that processing.
This Privacy Policy does not state that Bluepin currently trains its own AI models using users' health information.
Bluepin uses cookies and similar technologies for purposes such as:
Bluepin currently uses technologies including:
Further information about these technologies and available choices is provided in the Bluepin Cookie & Tracking Policy.
Bluepin does not intentionally transmit users' health information to analytics services.
Bluepin's analytics implementations are intended to prevent information such as:
from being included in analytics events.
The Bluepin technical team periodically reviews analytics configurations to ensure they remain consistent with this Policy.
Bluepin may share or allow access to information with service providers where necessary to operate the service.
These providers may support functions such as:
These providers may process information on Bluepin's behalf and according to the services they provide to us.
Bluepin uses Google services and Firebase for functions including authentication, application infrastructure, data storage, and certain AI-powered functionality.
The information processed by each service depends on the particular function and technical configuration.
We may disclose information where reasonably necessary to:
We seek to limit such disclosures to what is reasonably necessary and permitted by applicable law.
Bluepin may communicate with users through channels such as:
Communications may include:
Where applicable law requires consent for promotional communications, Bluepin will obtain the required consent and provide appropriate ways to opt out.
Bluepin does not use personal health information for targeted advertising.
Bluepin uses technical and organizational safeguards designed to protect personal and health information.
Depending on the relevant system, these measures may include:
No internet-based service can guarantee absolute security. Bluepin therefore continuously works to identify and address security risks appropriate to the information it processes.
Bluepin retains personal and health information for as long as reasonably necessary to:
While your account remains active, Bluepin retains information necessary to provide the services you use and maintain your health history.
You may delete your Bluepin account using the account-deletion functionality provided by Bluepin.
When you voluntarily delete your account, Bluepin permanently removes the data associated with that account from its active systems as part of the deletion process, subject to information that Bluepin is required or permitted to retain under applicable law.
Bluepin does not automatically delete accounts merely because they have been inactive for a specified period.
Where limited information must be retained for legitimate legal, security, fraud-prevention, or other lawful purposes, it will be retained only for as long as reasonably necessary for that purpose.
Depending on applicable law, you may have rights to:
To submit a privacy request, contact:
We may take reasonable steps to verify your identity or account ownership before processing certain requests.
Bluepin provides users with an account-deletion mechanism.
When account deletion is completed, Bluepin deletes associated user data in accordance with its deletion procedures and applicable law.
If you have difficulty using the account-deletion functionality, you may contact:
Google Play's account-deletion requirements may also require Bluepin to provide an external web resource for deletion requests.
Bluepin is not specifically designed for children.
We do not knowingly seek to collect personal or health information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to Bluepin in circumstances where it should not have been collected, please contact:
We will review the matter and take appropriate action as required by applicable law.
Bluepin relies on third-party services to provide certain parts of the service.
These may include services provided by:
Third-party providers may have their own privacy policies and terms.
Where a provider independently determines how it processes information, that processing is governed by the provider's applicable policies and terms.
Bluepin is based in India.
Some technology and service providers used by Bluepin may process information through infrastructure located outside India.
The location of processing may vary depending on the provider, service, and technical configuration.
Where applicable law imposes requirements relating to cross-border processing or international transfers, Bluepin will comply with those requirements.
Bluepin may update this Privacy Policy when:
The updated Policy will display a revised effective date and version.
Where a material change requires additional notice or consent under applicable law, Bluepin will provide the appropriate notice or obtain the required consent.
For privacy questions, requests, or complaints:
Bluepin
34 Pavilion, Sector 34, Noida, Uttar Pradesh
Email: marketing@bluepin.in
Designated Grievance Officer: Sparsh Chaturvedi
Grievance Email: marketing@bluepin.in
Bluepin will address privacy grievances within the time period required under applicable law.
Bluepin handles personal information in accordance with applicable data-protection, information-technology, consumer-protection, and other applicable laws and regulations in India.
As applicable requirements evolve, Bluepin may update its policies, processes, and technical controls accordingly.
