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Bluepin

Bluepin Terms of Service

Effective Date: 14 September 2026
Version: 2.0

These Terms of Service ("Terms") govern your access to and use of Bluepin ("Bluepin", "we", "us", or "our"), including our website, application, and related services.

By creating an account or using Bluepin, you agree to these Terms. If you do not agree with these Terms, please do not use the service.

Please also review our Privacy Policy, which explains how we collect, use, store, and process personal and health information.


1. About Bluepin

Bluepin is a health-information management service designed to help you record, organize, and understand your health information over time.

Depending on the features available to you, Bluepin may allow you to:

  • record glucose readings;
  • upload health and medical reports;
  • organize laboratory and biomarker information;
  • compare health information over time;
  • view health trends and history;
  • use Health Highlights;
  • view Health Score information;
  • use Health Canvas;
  • record weight and BMI information; and
  • receive informational insights through Bluepin Intelligence.

Bluepin is currently focused primarily on diabetes management and related health information.

Features may change, be added, or be removed as Bluepin develops.


2. Eligibility and Account

You must provide accurate information when creating and using your Bluepin account.

You are responsible for:

  • maintaining the accuracy of information associated with your account;
  • keeping your account and authentication credentials secure;
  • using your own account;
  • notifying us if you believe your account has been accessed without authorization; and
  • complying with these Terms and applicable law.

Bluepin currently uses Firebase Authentication and Google Sign-In for account authentication.

You must not create an account or use Bluepin in a way that violates applicable law or these Terms.


3. Your Health Information

Bluepin allows you to enter and upload health and medical information.

You are responsible for ensuring that the information you provide is accurate to the extent reasonably possible and that you have the right or authorization to provide information that you upload.

You should review information extracted from uploaded reports and correct errors where appropriate.

Bluepin does not guarantee that information extracted from reports or entered into the service will always be complete or accurate.


4. Medical and Health Disclaimer

Bluepin is a health-information management and informational service.

Bluepin is not:

  • a medical device;
  • a healthcare provider;
  • a doctor or other healthcare professional;
  • an emergency medical service; or
  • a substitute for professional medical advice, diagnosis, or treatment.

Bluepin does not provide medical diagnosis or prescribe treatment.

Information displayed or generated by Bluepin should not be relied upon as the sole basis for making medical decisions.

You should consult an appropriately qualified healthcare professional regarding your health, diagnosis, medication, treatment, or any medical concern.

If you believe you are experiencing a medical emergency, contact your local emergency services or seek immediate medical attention rather than relying on Bluepin.

For additional information, please review the Bluepin Medical / Health Disclaimer.


5. Bluepin Intelligence and AI-Generated Information

Bluepin may use automated analytical systems and AI models to generate informational insights.

AI-generated information may contain:

  • errors;
  • omissions;
  • inaccurate interpretations;
  • incomplete information; or
  • information that may not be appropriate for your individual circumstances.

Bluepin Intelligence is intended to help you understand information you provide and identify potential patterns or trends. It is not intended to provide medical diagnosis, treatment, prescriptions, or emergency guidance.

You should independently verify important information and consult a qualified healthcare professional before making medical decisions.

Bluepin may use third-party AI services, including Google Gemini, to provide certain AI-powered functionality. Additional information about AI processing is provided in our Privacy Policy.


6. No Guarantee of Accuracy

Bluepin works to provide useful and reliable information, but we do not guarantee that:

  • health information entered by you is accurate;
  • information extracted from uploaded reports is error-free;
  • AI-generated insights are accurate or complete;
  • trends or patterns identified by the service are medically significant;
  • the service will be available at all times; or
  • the service will meet every individual user's needs.

You remain responsible for how you interpret and use information provided through Bluepin.


7. Acceptable Use

You agree to use Bluepin only for lawful and appropriate purposes.

You must not:

  • use Bluepin to violate applicable law;
  • access another user's account without authorization;
  • attempt to gain unauthorized access to Bluepin's systems;
  • interfere with or disrupt the service;
  • introduce malicious software or harmful code;
  • scrape, copy, or systematically extract Bluepin data without permission;
  • reverse engineer or attempt to discover the source code of the service except where permitted by applicable law;
  • circumvent security or access controls;
  • use Bluepin to impersonate another person or organization;
  • upload information that you do not have the right to upload; or
  • use Bluepin in a manner that could harm Bluepin, its users, or its infrastructure.

We may take appropriate action if we reasonably believe the service is being misused.


8. Your Content and Information

You retain your rights in the personal information and health information that you provide to Bluepin, subject to the rights and permissions necessary for Bluepin to operate the service.

By submitting information to Bluepin, you provide Bluepin with the permissions necessary to:

  • store the information;
  • process it to provide requested features;
  • extract and organize information from uploaded reports;
  • generate requested insights;
  • display your information within your account;
  • maintain and secure the service; and
  • otherwise process it as described in our Privacy Policy.

Bluepin does not acquire ownership of your personal health information merely because you use the service.


9. Bluepin Intellectual Property

Bluepin and its licensors retain all rights, title, and interest in:

  • the Bluepin name and branding;
  • logos and trademarks;
  • software;
  • application and website design;
  • interfaces;
  • original content;
  • documentation;
  • features and functionality; and
  • other intellectual property belonging to Bluepin.

Except as expressly permitted by these Terms or applicable law, you may not copy, modify, distribute, sell, license, or create derivative works from Bluepin's intellectual property without our prior written permission.

These Terms do not transfer ownership of Bluepin's intellectual property to you.


10. Third-Party Services

Bluepin relies on certain third-party services to provide parts of the service.

These may include services supporting:

  • authentication;
  • cloud infrastructure;
  • databases and storage;
  • analytics;
  • AI processing;
  • security;
  • communications; and
  • other technical functions.

Third-party services may be subject to their own terms and policies.

Your use of third-party services may also be governed by the applicable terms of those providers.


11. Communications

Bluepin may communicate with you through email, WhatsApp, or other communication channels.

Communications may include:

  • account and security information;
  • service-related messages;
  • educational information;
  • product updates;
  • important notices; and
  • promotional or marketing communications where permitted.

Where applicable law requires consent for promotional communications, Bluepin will provide appropriate consent and opt-out mechanisms.


12. Privacy

Your use of Bluepin is also subject to our Privacy Policy.

The Privacy Policy explains:

  • what information we collect;
  • how we use information;
  • how health information is processed;
  • third-party service providers;
  • AI processing;
  • analytics and tracking;
  • data retention;
  • account deletion; and
  • applicable privacy rights.

The Privacy Policy forms part of these Terms by reference.


13. Account Deletion

You may delete your Bluepin account using the account-deletion functionality provided by Bluepin.

When you voluntarily delete your account, Bluepin permanently removes the data associated with that account from its active systems as part of the deletion process, subject to information that Bluepin is required or permitted to retain under applicable law.

If you have difficulty deleting your account, contact:

marketing@bluepin.in


14. Service Availability and Changes

We work to keep Bluepin available and reliable, but we do not guarantee uninterrupted or error-free operation.

The service may occasionally be unavailable because of:

  • maintenance;
  • updates;
  • technical failures;
  • security incidents;
  • third-party service interruptions;
  • network problems; or
  • circumstances outside our reasonable control.

Bluepin may modify, update, suspend, or discontinue features as the service evolves.

Where appropriate, we will provide reasonable notice of material changes.


15. Account Suspension or Termination

We may suspend or terminate an account where reasonably necessary to:

  • prevent misuse or abuse;
  • protect the security of Bluepin;
  • address unauthorized access;
  • comply with legal obligations;
  • enforce these Terms; or
  • protect Bluepin, its users, or others.

Where reasonably appropriate and permitted by law, we will provide notice and an opportunity to address the issue before termination.

You may stop using Bluepin at any time.


16. Disclaimers

To the extent permitted by applicable law, Bluepin is provided on an "as available" basis.

We do not make guarantees regarding:

  • uninterrupted availability;
  • complete accuracy of information;
  • accuracy of AI-generated outputs;
  • suitability for a particular medical purpose;
  • compatibility with every device or browser; or
  • results obtained from using the service.

Nothing in these Terms is intended to exclude or limit any consumer or other legal rights that cannot lawfully be excluded or limited.


17. Limitation of Liability

To the maximum extent permitted by applicable law, Bluepin and its founders, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the service.

This may include, where permitted by law, loss of data, loss of profits, business interruption, or other indirect losses.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded or limited under applicable law.


18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Bluepin and its founders, employees, contractors, and service providers from claims, losses, liabilities, and reasonable expenses arising from:

  • your unlawful use of Bluepin;
  • your violation of these Terms;
  • your unauthorized use of another person's information; or
  • your violation of another person's rights.

This section applies only to the extent permitted by applicable law.


19. Governing Law and Jurisdiction

These Terms are governed by the laws of India.

Subject to applicable law, disputes relating to these Terms or your use of Bluepin will be subject to the jurisdiction of the courts located in Noida, Uttar Pradesh, India.

Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.


20. Changes to These Terms

We may update these Terms from time to time to reflect:

  • changes to Bluepin;
  • new or modified features;
  • changes to applicable law;
  • changes to our business or operating practices; or
  • improvements to our policies.

When we make material changes, we will provide reasonable notice where required by applicable law.

The updated Terms will display a revised effective date and version.

Your continued use of Bluepin after the effective date of updated Terms constitutes acceptance of the updated Terms to the extent permitted by applicable law.


21. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.


22. Entire Agreement

These Terms, together with the Privacy Policy and other policies or notices expressly incorporated by reference, constitute the agreement between you and Bluepin regarding your use of the service, except where additional terms expressly apply to a particular feature.


23. Contact

For questions about these Terms, contact:

Bluepin
34 Pavilion, Sector 34, Noida, Uttar Pradesh

Email: marketing@bluepin.in